FAQs
Frequently Asked Questions (FAQ) | PureVante Pakistan
Welcome to the official PureVante FAQ section your go-to guide for everything about our luxury skincare, wellness, and personal care products. Here, we’ve answered every question that helps you shop confidently and safely.
1. What is PureVante and what makes it different from other brands?
PureVante is a luxury skincare and wellness brand built on authenticity, transparency, and science-backed formulations. Our products are designed for Pakistan’s unique climate and skin types, combining nature and technology for visible results. From Akmi Anti-Acne Spray to Beeline Nail Repair Serum every product is dermatologically tested and crafted for effective yet gentle care.
2. Are PureVante products suitable for all skin types?
Yes. Each PureVante product is created using gentle and safe ingredients suitable for all skin types even sensitive ones. For example, Niacinamide Serum helps calm irritated skin and balance oil production, while Vitamin-C Spray brightens dull, uneven tones.
Learn more about ingredient safety from Healthline’s guide on Niacinamide.
3. Are your products original and authentic?
Absolutely. We are the official and exclusive seller of all PureVante products in Pakistan.
Every item is sealed and verified. To ensure authenticity, order directly from our Official Store or through listed authorized platforms.
4. How can I place an order?
Placing an order is simple and secure:
1. Visit our Shop Page
2. Select your desired product
3. Add to cart and proceed to checkout
All transactions are processed via Shopify’s encrypted system, ensuring your data remains private. For complete details, visit our Privacy & Security Policy or read Shopify’s data protection overview.
5. What are your shipping and delivery options?
We deliver all over Pakistan through verified courier partners. Standard delivery time is 2–5 business days, depending on your city. All details are explained in our Shipping & Delivery Policy. Ensure your contact details and address are accurate for quick dispatch.
6. Can I return or exchange a product?
Yes. You can request a return or replacement within 7 days of receiving your order if:
· The product is damaged
· You received the wrong item
· The product is defective
For full process details, visit our Refund & Return Policy. We handle every genuine claim promptly and professionally.
7. Are PureVante products safe and dermatologically tested?
Yes. Every product undergoes quality checks and dermatological testing before release.
All formulations are non-toxic, paraben-free, and compliant with FDA Cosmetic Safety Guidelines and EU Cosmetic Regulations. We prioritize skin safety above all.
8. Do you use natural and cruelty-free ingredients?
Always.
PureVante stands for clean beauty and ethical skincare no harsh chemicals, no animal testing.
For instance, Tea Tree Oil, a key ingredient in Akmi Anti-Acne Spray, is proven by WebMD research to fight acne-causing bacteria and reduce inflammation naturally.
9. How should I use each product for best results?
Each product page includes clear, step-by-step usage instructions.
General guidelines:
· Akmi Anti-Acne Spray: Apply twice daily on clean, dry skin.
· Beeline Nail Serum: Massage a few drops on affected nails and let it absorb.
· Genzo+: Take one capsule daily with water.
10. Are your wellness supplements safe for long-term use?
Yes. Products like Genzo+ are formulated with natural ingredients including Tribulus, Ginseng, and Vitamin E which are clinically studied for male wellness. According to Healthline research, Ginseng supports hormonal balance and energy naturally.
11. Is my personal information safe with PureVante?
Absolutely. All payments and personal data are secured using SSL encryption and Shopify’s secure servers. We follow GDPR-aligned data handling practices for user privacy.
Read full details in our Privacy & Security Policy.
12. How can I contact PureVante?
You can reach us through our Contact Page or via social media platforms like Facebook, Instagram, X, Pinterest and LinkedIn. Our customer care team replies within 24 working hours.
13. Do you offer discounts or bundles?
Yes. We frequently offer exclusive discounts and seasonal bundles on PureVante Collections. Stay updated by following PureVante on Instagram or checking our Blog for announcements.
14. Are PureVante products available internationally?
Currently, PureVante ships within Pakistan only. However, we’re expanding soon to serve international customers. For updates, keep visiting our Official Website.
15. What if my payment fails or I face technical issues?
If your payment doesn’t process, try another method or contact us directly through the Contact Page. We use Shopify Secure Checkout your payment is never lost, duplicated, or shared with any third party.
16. Where can I read more about skincare or product education?
We update our PureVante Blog regularly with skincare, nail care, and wellness education written specifically for Pakistani users. You can also refer to trusted global sources like Healthline Skincare or WebMD Beauty Guide for general skin health information.
Final Note
At PureVante, we aim to keep every part of your experience clear, secure, and trustworthy.
Our priority is your skin’s health and your confidence in our brand.
For transparency, explore:
Because at PureVante, your trust is our luxury.